customer service

23 March 2010

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 March 23, 2010
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A Call To Action, Let’s Bring Back Customer Service.

As many of you who follow me regularly know, late last week I was a flurry of excitement as the warmer weather signaled the [...]

3 December 2009

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 December 3, 2009
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What Frosts My Cookies?

I am going to take my gluten-free hat off for just a moment and stand on my soapbox briefly (I promise to relate my [...]